MB2-868 MB2-868 MB2-868 www.cert24.com

MB2-868 MB2-868 MB2-868 www.cert24.com

Exam Number/Code : MB2-868

Exam Name: Microsoft Dynamics CRM 2011 Applications

Version : Demo

1. You use Microsoft Dynamics CRM 2011 for Microsoft Office Outlook

on a portable computer.

You are tracking several email messages, tasks, and contacts within

Outlook.

Which of the following statements about deleting tracked items is true

A.Deleting a tracked email message in Outlook will delete the email

message from Microsoft Dynamics CRM.

B.Deleting an email message in Microsoft Dynamics CRM will delete the

tracked email message from Outlook.

C.Deleting a completed task that is tracked in Outlook will delete the task

activity record from Microsoft Dynamics CRM.

D.Deleting a contact record in Microsoft Dynamics CRM for which you

are the owner will delete the contact from Outlook.

E.Deleting a task activity record for a completed task in Microsoft

Dynamics CRM will delete the tracked task from Outlook.

Answer: C

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2.Which of the following statements about marketing lists are true?

(Choose all that apply.)

A.Static marketing lists cannot be locked.

B.You can copy a dynamic marketing list to a static marketing list.

C.One dynamic marketing list can contain accounts, contacts, and leads.

D.You can add members to a static marketing list by using an Advanced

Find query.

E.You can remove members from a dynamic marketing list by using an

Advanced Find query.

Answer: BD

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